Terms & Conditions

Laser-Run Terms and Conditions

  • Your party may share the arena with another party of a similar age (within 2 years).
  • Party sizes are between 8 – 26.
  • All players must be 6 years or over.
  • Full payment must be received one week before the party date. 
  • No provisional bookings can be held.
  • Refunds can only be given 1 month prior to the party date.
  • No refunds can be given for guests that do not arrive on the day or cancel during the last week prior to party.
  • Food orders need to be given one week prior to the party.
  • You must let us know prior to your party If you would like to add any extra guests (children or adults).  If you need extra guns, you need to book them as soon as possible as another party may book them out first.
  • You can order extra food for your party guests or adult guests.  See food options.  Food included in the party – 2 slices of pizza per player, a rocket lolly and squash.  Each party is served a selection of Margareta and Pepperoni Pizzas
  • You must let us know prior to your party If you have any specific dietary requirements.
  • Laser-Run requires a minimum of two adults or maximum of 8 for each party.  Your guests are your responsibility whilst in Laser-Run.  Our party hosts help in the arena during game times and help hand out the food in your party room.
  • Parents collecting from parties should wait outside the black door by the steps from the car park.
  • You must let us know prior to your party If you would like to add any extra guests (children or adults).  If you need extra guns, you need to book them as soon as possible as another party may book them out first.
  • You can order extra food for your party guests or adult guests.  See food options.  Food included in the party – 2 slices of pizza per player, a rocket lolly and squash.  Each party is served a selection of Margareta and Pepperoni Pizzas
  • You must let us know prior to your party If you have any specific dietary requirements.

Frequently Asked Questions

  • You cannot bring your own food into our premises.  If you want to offer your adult guests refreshments, please order from our sharing menu attached.
  • You can bring in a birthday cake and we are happy to help cut this up for party bags (please bring your own napkins for wrapping).
  • You may have 8 accompanying adults stay on site during the party.  If you have more, please book extra space with us.  This is very important as all other tables will be booked out to other people if you do not let us know in advance.
  • You can bring balloons or table decorations, but you are not allowed to put decorations on the walls as this takes the paint off.
  • Please do not bring in sparklers as they set off our fire alarms.
  • Please also do not bring in party poppers.

Party Terms and Conditions

Management of Party

  • All children must have an adult or guardian at Laser- run at all times.
  • Laser-Run will not be held responsible for any injuries to the participants or guests whilst on the premises or using the facilities therein either at the time of any such injury or any retrospective claim.
  • Laser-Run’s rules of play must be adhered to. Please see notices around Laser-Run and rules outlined in briefing.
  • We strongly recommend that participants are of a similar body mass.  Larger/older people playing with smaller/younger people play differently and if there was to be an impact the smaller/younger will come off worse.
  • You and your party agree to treat all Laser-Run equipment with care and respect.
  • Laser-Run accepts no responsibility for damage of property or loss of property whilst within Laser Run, car park or immediate surroundings.

Health & Safety Warnings

  • Strictly no alcohol or smoking on the premises.
  • This attraction can be physically challenging.  Some areas within the playing area require the ability to climb steep inclines or duck under low areas.  As such there may be areas that are inaccessible to some people with physically limiting conditions including height, weight, existing injury, wheelchair use or pregnancy.
  • High blood pressure or circulatory conditions.  Many players will exert energy and experience an increase in their heart rate and a rise in their blood pressure.  Therefore, anybody with high blood pressure or circulatory conditions will need to be aware of this and take necessary precautions.  Should a player choose to enter the Laser-Run they do so at their own risk.
  • Heart monitors, pacemakers, other artificial organs.  The laser tag equipment used at Laser-Run contains electronic apparatus and as such no testing has been done to ascertain its effect on medically fitted life sustaining devices including but not limited to pacemakers, heart monitors or any other artificial organ.  Therefore, management strongly advises against taking part in this attraction.  Do not enter.
  • Epilepsy- The laser tag equipment used at Laser-Run may contain stroboscopic lighting effects and sudden sounds.  People who suffer from epilepsy or other similar conditions are advised not to enter the attraction.  Should a person with these issues choose to enter the Laser-Run attraction they do it at their own risk.
  • Hearing Aids – The Laser-Run attraction contains apparatus which conforms to European Directives, as such no specific testing has been done to ascertain its effect on the various makes of hearing aids,.  In addition, special and loud sound effects are in use that could cause general disorientation to hearing aid wearers, or the hearing aid to overload resulting in a reduced ability for the wearer to hear accurately.  Hearing aid wearers may miss health and safety related announcements or alarms due to the sound effects.  Should a person who uses a hearing aid choose to enter the Laser-Run attraction, they do so at their own risk.
  • Care must be taken in the arena as there are areas where there are height restrictions.
  • Asthma – the arena contains smoke machines.  Please let us know if you want them switched off.